This new solution will help DiSC® learners effectively respond to the uncomfortable and inevitable challenges of workplace conflict. Designed to help curb destructive behaviors so that conflict can become productive, the program ultimately improves workplace relationships and business results.
This program will focus on:
• How personality style can dictate whether a person engages or restrains during tense discussions.
• An overview of why people will engage in specific behaviors, and how to push past them.
o These include: arguing, belittling, caving-in, defensiveness, dismissing opinions, drama, exaggerating, exclusion, finger-pointing, gossiping, hypercriticism, overpowering, passive-aggression, revenge, sabotage, sarcasm, stonewalling, and withdrawing.
• Productive versus destructive tendencies during conflict.