Everything DiSC Management increases management effectiveness by focusing on five key areas:
TEACHES SALESPEOPLE HOW TO CONNECT BETTER WITH THEIR CUSTOMERS.
Modules 1 and 2: Introduction to Your Management Style:
Participants discover how DiSC affects management style, including decision making and problem solving. Participants will also learn to identify others’ DiSC styles using behavioral cues.
Module 3: Directing and Delegating: Managers discover their strengths and challenges when directing and delegating, and how to adapt their behavior to manage people more effectively.
Module 4: Creating a Motivating Environment: Participants discover how DiSC styles influence how people are motivated.
Module 5: Developing Others: Managers learn how to provide resources, environments, and opportunities that support long-term professional growth, based on DiSC.
Module 6: Working with Your Manager: Participants learn to influence and communicate effectively with their managers by meeting their DiSC needs and preferences.
Six 50-Minute Modules
Section I: Understanding Your DiSC Sales Style
Module 1: . Participants learn about their DiSC sales style and how personal priorities influence their selling behaviors.
Module 2: Participants use what they’ve learned about sales priorities in an interviewing activity.
Section II: Recognizing and Understanding Customer Buying Styles
Module 3: Participants learn customer mapping, a new way of people-reading. They practice their customer-mapping skills in a competitive video-based activity.
Module 4: Participants learn about different customer priorities, then use their new skills to identify the buying styles of current customers.
Section III: Adapting Your Sales Style to Your Customer’s Buying Style
Module 5:Understand how to navigate from their own styles to those of different types of customers.
Module 6: Participants role play adapting to their most challenging customer and complete an interaction plan for working with that customer.