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Make a difference at any level of your organization with Everything DiSC®.

About Us

Frank Zauflik
Frank Zauflik MA MBA Executive Director

How can people be highly effective when daily life involves the overlap of cultural dynamics that are not always very helpful to hopes and expectations about performance?

Research suggests reconciling cultural dilemmas is a distinguishing feature that differentiates more successful leaders from less successful leaders. But this requires you to be able to reconcile dilemmas that come from the cross-cultural overlap of national, geographic, ethnic and organizational contexts. It can also include diversity in gender, age, academic major, vocational expertise, race, faiths and more.

Dedicated to strengthening performance of individuals, teams, and organizations in their culturally complex world. It does so through integrating academic research validated assessments with education, coaching and consulting in order to turn soft skills into hard results for global operations of public, private & non-profit organizations; advanced level university classrooms; and Christian domestic & international multicultural ministries. 

Why use assessments? Because academically researched assessments help individuals, teams and organizations to develop a broader understanding of themselves and their relationships, explore their potential, and build more effective relationships. Assessments help everyone to identify where to put their energy for deepest effectiveness.

Frank Zauflik is the Executive Director. His overall experience is the combination of senior executive global business leadership with full profit & loss responsibility; member of board of directors for several international not for profit organizations; various roles with domestic and international multicultural Christian ministry organizations; extensive trans-national living; advanced academics; Cultural Intelligence (CQ) Certified Facilitator; Independent Everything DiSC® Authorized Partner; and Everything DiSC Certified Trainer.

Testimonials For Centre for Leadership Effectiveness LLC

  • Frank Zauflik understands cultural differences and is a great listener. He always endeavours to contribute to a process that people from different cultural/language backgrounds can mutually understand each other more. So important in the current world!

    Jiri Preis, Ph.D. Vice Dean, University of West Bohemia - Plzen, Czech Republic
  • Frank and I served as fellow Board Members of SMEI- Sales and Marketing Executives International-Chicago Chapter. I found Frank to be extremely talented and professional in both sales and marketing. I enthusiastically recommend Frank without hesitation.

    Dennis Bailen President, Core Strebgth Marketing
  • Frank's coaching helped me identify some specific behaviors that were particularly alienating to my international coworkers. Making even a few changes, if they are the right ones, can make a major positive impact on communication and a harmonious workplace.

    Stephen Coney Croatia Field Leader, Greater Europe Mission
  • Even though I have worked with Christian leaders for more than 20 years, Frank´s rich experiences combined with spiritual wisdom and servant attitude helped me to be more effective in my own cross-cultural leadership ministry.

    Lubomír Hlavačka Global Facilitation Team Strategist - World Without Orphans
  • Thank you so much for organizing assessment based curriculum specific for our Christian ministry internship program. Your work has allowed us to add an essential and life-changing element to our training.

    Gerry Keens Douglas President, Grenada 24-7



    Leaders grow deepest when given ACCURATE, PERSONALIZED and ACTIONABLE information about their current competencies and future potential. Extensively researched assessment is provided through:

    Cultural Intelligence (CQ) - academically based predictive assessment of four major cultural intelligence dimensions that specifically points to your effectiveness when in culturally social-relational contexts. (CQ is a registered trademark and copyrighted by Cultural Intelligence Center, LLC. All rights reserved.)

    Everything DiSC - research validated assessment of four major personality types that provide rich personal insight for individuals at any level in organizations around the world. (DiSC® is a registered trademark and copyright of Everything DiSC, a brand of John Wiley & Sons, Inc. All rights reserved.)

    Both CQ and DiSC help individuals develop a broader understanding of themselves and their relationships, explore their potential, and build more effective relationships.


    An integration of on-demand distance education, individual interactive intensives, in-person group, plus fully customized approaches to build toward stronger performance. PUTS ASSESSMENT INSIGHTS INTO ACTION by providing deeper understanding on how to be more effective with overlapping cultural dynamics, having an emphasis on skill strengthening to reframe & diagnose multi-cultural situations, in order to create more effective cross-cultural strategies & action plans which directly impact your measurable individual and organizational performance.


    Coaching on the touch points that allow individual or teams to benefit from the RETURN ON INVESTMENT they made into their assessment and educational experiences. It's about making it happen back in your own work context.


    Consulting on multicultural COMPETENCIES DIRECTLY LINKED TO PERFORMANCE hopes & expectations for larger or more complex situations: organization, divisions, teams, internal-external relationships, mergers and acquisitions, ministry programs, global projects, and more.

  • Centre Business for Christians

    Reconciling the core values between work & faith for Christian business people to perform well in their culturally complex world.

  • Centre Summit for Multi-Cultural teams

    Building up the CQ in your MCT.

Everything DiSC® Certification

Choose your learning format:

Everything DiSC Workplace® Certification


Everything DiSC Workplace Certification is your best resource to gain foundational knowledge and tools for facilitating Everything DiSC. Designed with your busy schedule in mind, this online course gives you the flexibility of self-paced learning, paired with live-collaborative sessions led by Wiley’s expert trainers.

Increase your confidence and competence in delivering Everything DiSC Workplace in your organization. This course offers rigorous new content on the principles of the DiSC® model and the supporting research. During the live sessions, you will practice facilitating small groups and explore challenging scenarios that could arise during workshops. You’ll also learn how to keep Everything DiSC alive within your organization by creating a culture of DiSC and explore MyEverythingDiSC, the mobile-friendly, interactive learning portal that is exclusive to Everything DiSC.

This program Includes:

  • Four modules of self-directed and live collaborative learning (each requiring three to five hours of time per week), conducted over a four week period
  • Active knowledge checks to help participants assess how well they understand the content and to improve learning and retention
  • Final Certification exam (self-directed/graded activity)

Start your journey toward building your confidence and competence in effectively delivering Everything DiSC Workplace!

Upcoming Classes

  • January 05 – February 02, 2018

    Live session each Friday from 10:00 – 11:30am CT
  • February 01 – March 01, 2018

    Live session each Thursday from 9:00 – 10:30am CT
  • March 09 – March 30, 2018

    Live session each Friday from 2:00 – 3:30pm CT
Take the next step!
Workplace Certification

Everything DiSC® Certification

In Person

The in-person, Everything DiSC Workplace® Certification begins with online, self-directed learning and culminates in two days of practical application facilitated by Wiley's expert trainers. With Everything DiSC Workplace® Certification, participants will:

  • Gain expertise in the Everything DiSC® model and supporting research
  • Discover how to apply the Everything DiSC Workplace reports to daily interactions
  • Customize the Everything DiSC Workplace program to meet specific participant needs
  • Navigate challenging scenarios that could arise during a workshop or coaching session
  • Create strategies to promote a DiSC®-based culture
  • Explore MyEverythingDiSC® and discover how to utilize it as an ongoing development tool
This course is held at the Education Center in Minneapolis, MN or in London, England.

Upcoming Classes

  • December 05 – December 06, 2017

    Two days of live facilitated learning in Minneapolis
  • January 23 – January 24, 2018

    Two days of live facilitated learning in Minneapolis
  • February 27 – February 28, 2018

    Two days of live facilitated learning in Minneapolis
  • March 27 – March 28, 2018

    Two days of live facilitated learning in Minneapolis
Take the next step!
Workplace Certification

Featured Skills

  • Performing well in a culturally complex world for profit, non-profit and Christian organizations.
  • Leadership Development
  • Executive Coaching
  • Professional Development
  • Team Building
  • Intercultural Communications
  • Strategic Leadership
  • Assess & Build Stronger Multicultural Effectiveness