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Make a difference at any level of your organization with Everything DiSC®.

About Us

Jeannette Fitzwater Session
Jeannette Rudy Fitzwater, RCC

I have "walked in your shoes," bringing over 30 years of leadership experience in both the corporate and non-profit world. My passion and goal is simple--to help you, your business, your leadership team, and your associates to build a better workplace. It's all about managing growth, change and conflict. Your ultimate return is a more profitable, productive and efficient workplace, with far fewer headaches!

I am passionate about bringing Everything DiSC as a solution to multiple levels of your company. Both in my corporate experience as well as in a consulting role, I have helped organizations to gain a new language--one that becomes universal among their teams. Suddenly those difficult subjects and conversations become much easier, resulting in more satisfied leaders, associates, customers and shareholders!

I am available to work with teams where I serve as a facilitator and coach. In other cases, a team has excellent facilitators on board and simply uses me in a consulting role for selecting and providing Everything DiSC solutions. Let's discuss your unique team, your strengths and challenges and then collaborate on discovering the best solution for you!

Testimonials For JR Fitzwater & Associates

  • I learned very practical techniques for getting the most from my employees. I’ve already seen tangible results from what I learned. A+++.

  • I continue to find insights generated by the analysis to be "spot on." I wish I had been able to do this about 15 years ago--I'd have had so much more ability to take advantage of the guidance and perhaps have modified some results. There's still time, though, and I'll keep at it!

    Work of Leaders participant Executive Officer
  • Thank you for leading us in a wonderful team building retreat based on the DiSC instrument. The team learned a lot and all believe the exercise will improve how we interact and work together. You were a terrific facilitator and did so in a reassuring yet straightforward way so that we could all benefit from the conversation.

    Kathleen Murphy President, Maryland Bankers Association
  • DiSC passes my life daily! It may be as simple as better understanding why someone is so upset with me to strategically planning the right business partners to bring on an upcoming sales call.

    Mary Bond Community Relationship Manager, First United Bank & Trust
  • It really isn't a training event for us--it's part of our culture and how we communicate. It's critical that we keep this alive!

    Jason Rush Chief Operating Officer, First United Bank & Trust


  • Everything DiSC Workplace

    The best thing about this solution is that it applies to anyone in the workplace, regardless of level or position. It's all about how to get along more effectively with your co-workers.

    The profile and facilitation help participants to learn about their own DiSC behavioral style and to identify and better understand the styles of their co-workers. Best of all, they learn practical tips on how to adjust their own style in order to build more effective relationships. The session ends with each associate building his or her own action plan. This allows for a valuable follow up component!

    If an organization has already introduced DiSC Management by this point, it becomes the ideal next step. It's critical that managers buy in and learn about importance of implementing DiSC as a strategic tool. This is where theory actually turns into practice!

  • Everything DiSC Management

    When we're asked by an organization, where do we start with Everything DiSC, we typically recommend Everything DiSC Management. It just makes sense. Equipping your team with the tools to understand their own management style and to identify and better understand the styles of their associates is critical. Then they learn how to adapt their styles to better delegate, motivate and develop their individual employees. They even learn to work more effectively with their own boss. Like all the other programs, they leave with individually crafted action plans.

    The next step is almost always to have the individual teams to complete Everything DiSC Workplace. Another group may move forward with a leadership program. And a sales team benefits from Everything DiSC Sales. There's so much to be gained by moving the "language" forward!

  • Everything DiSC Sales

    Is it sales or is it customer service? It's about building long-term relationships with your customers. And that is why Everything DiSC sales is so effective!

    Your team members will learn about their own behavior, whether they like it or not! Then they begin to identify and better understand their customers. If it stopped there it would be beneficial. However, it doesn't. They continue to build out their full customer map and build a strategy for gaining a stronger relationship with each customer.

    We've had seasoned professionals comment that they have never had a training quite like this. They learn what to expect in terms of a closing time frame, how to adjust their style to best meet customer needs and who they should bring in as a partner. It's about efficiency and effectiveness...and most importantly how to create long-term valuable relationships. Add to that some training through Everything DiSC Management and you'll soon have an effective sales management team too!

  • Everything DiSC Work of Leaders

    How do you identify and groom that next group of leaders? Here's an excellent foundation for any leadership development program. Participants use the DiSC concept as a foundation to learn how to Craft a Vision, Gain Alignment and Champion Execution. Depending on their experience and style they will likely have strengths and challenges in varying areas. The best part is that when you facilitate this as a team, they naturally begin to understand and appreciate different styles, as they work to grow their own skillsets. It often results in greater retention of your future leaders and builds a greater loyalty among the team.

    As the leader develops, the next logical step is to assess how they are being perceived in their role. The 363 for Leaders profile allows them an opportunity to gain awareness and coaching based on ratings by their leader, peers, direct reports and others. Imagine how beneficial this may be!

  • Everything DiSC 363 for Leaders

    It's not for the "faint at heart," however many successful leaders have found that a 360 degree assessment has benefited them greatly in their leadership growth. That's what this solution offers...and more!

    Leaders may receive anonymous ratings from their leader, their peers, their direct reports and another customized group. Being individually coached on understanding the different perceptions by group, helps them to recognize any leadership gaps. They are even given customized suggestions for improvement. They may narrow in on the meanings by studying the various rater comments. (Raters choose from specific comment options, so that no one comment becomes recognizable.)

    We typically hear that the leaders find this is an excellent developmental tool. Even those that may have experienced other 360 degree instruments, comment that these are more "on point," actionable and eliminate some of the natural bias.

    These informed leaders continue to lead and develop their team!

  • Everything DiSC Productive Conflict

    We'll never be able to totally eliminate conflict from the workplace--nor should we! The goal is to harness the power of productive conflict by improving self-awareness around conflict behaviors. This half day program provides participants with a step-by-step process to assist them in curbing destructive behaviors so that conflict can become more productive. This is an ideal solution for a team which has no previous DiSC knowledge or one that fully understands the power of Everything DiSC. In the end they will experience improvement in workplace results and relationships!

Everything DiSC® Certification

Choose your learning format:

Everything DiSC Workplace® Certification


Everything DiSC Workplace Certification is your best resource to gain foundational knowledge and tools for facilitating Everything DiSC. Designed with your busy schedule in mind, this online course gives you the flexibility of self-paced learning, paired with live-collaborative sessions led by Wiley’s expert trainers.

Increase your confidence and competence in delivering Everything DiSC Workplace in your organization. This course offers rigorous new content on the principles of the DiSC® model and the supporting research. During the live sessions, you will practice facilitating small groups and explore challenging scenarios that could arise during workshops. You’ll also learn how to keep Everything DiSC alive within your organization by creating a culture of DiSC and explore MyEverythingDiSC, the mobile-friendly, interactive learning portal that is exclusive to Everything DiSC.

This program Includes:

  • Four modules of self-directed and live collaborative learning (each requiring three to five hours of time per week), conducted over a four week period
  • Active knowledge checks to help participants assess how well they understand the content and to improve learning and retention
  • Final Certification exam (self-directed/graded activity)

Start your journey toward building your confidence and competence in effectively delivering Everything DiSC Workplace!

Upcoming Classes

  • January 05 – February 02, 2018

    Live session each Friday from 10:00 – 11:30am CT
  • February 01 – March 01, 2018

    Live session each Thursday from 9:00 – 10:30am CT
  • March 09 – March 30, 2018

    Live session each Friday from 2:00 – 3:30pm CT
Take the next step!
Workplace Certification

Everything DiSC® Certification

In Person

The in-person, Everything DiSC Workplace® Certification begins with online, self-directed learning and culminates in two days of practical application facilitated by Wiley's expert trainers. With Everything DiSC Workplace® Certification, participants will:

  • Gain expertise in the Everything DiSC® model and supporting research
  • Discover how to apply the Everything DiSC Workplace reports to daily interactions
  • Customize the Everything DiSC Workplace program to meet specific participant needs
  • Navigate challenging scenarios that could arise during a workshop or coaching session
  • Create strategies to promote a DiSC®-based culture
  • Explore MyEverythingDiSC® and discover how to utilize it as an ongoing development tool
This course is held at the Education Center in Minneapolis, MN or in London, England.

Upcoming Classes

  • December 05 – December 06, 2017

    Two days of live facilitated learning in Minneapolis
  • January 23 – January 24, 2018

    Two days of live facilitated learning in Minneapolis
  • February 27 – February 28, 2018

    Two days of live facilitated learning in Minneapolis
  • March 27 – March 28, 2018

    Two days of live facilitated learning in Minneapolis
Take the next step!
Workplace Certification

Featured Skills

  • Leadership Strategy and Development
  • Coaching
  • Facilitation
  • Teambuilding
  • Sales Training
  • Management Training


  • Authorized Partner--Everything DiSC
  • Authorized Partner--The Five Behaviors of a Cohesive Team
  • Authorized Partner--PXT Select