LePhair Associates provides employee assessments, training and consulting services to businesses that appreciate their people are essential to their success. We strive to help businesses achieve breakthrough results in their company performance. Our customized sales, service and leadership development training programs, combined with an advanced assessment information process, helps companies get the right person in the right job, develop processes to train, coach, manage and motivate them to greater success and overall productivity. After 25 plus years in leadership positions within the property casualty insurance industry, Lorie Phair founded the consulting practice in 2006. Together with her team of professionals, we work with our clients to help them increase sales effectiveness, improve customer service and develop their leadership talent. We provide a complete solution for organizations looking to develop high performance business development and customer service teams. Our clients range from owner managed businesses through to international corporations and we work extensively within the sales and professional service industries. Our services can help you to: Build outstanding sales and service teams that consistently deliver results. Improve communication and relationships between employees and their managers. Select people best suited to succeed in any position in your organization. Build a culture of accountability and responsibility throughout your organization. Develop appropriate career paths for employees. Reduce employee turnover and absenteeism. Optimize employee engagement by understanding what's really going on with your people. Create succession plans and develop future leaders.