PrinceHeron Communications: Communication tools for the workplace

Make a difference at any level of your organization with Everything DiSC®.

About Us

Fiona Prince, MA - Coach, Facilitator and Teacher.
Fiona Prince, MA--Coach, Facilitator, Teacher

Wouldn't that be nice!

No one can promise that you’ll never have misunderstandings at work…or anywhere for that matter. Whenever two people get together, communication is inevitable…and so is miscommunication.

Whether it's face-to-face, over the phone or by email, research shows that miscommunication is a primary reason for workplace dissatisfaction.

I teach individuals and teams to improve their business writing skills and to understand their own workplace priorities, communication styles and behaviours. This leads to smoother communications, stronger teamwork and more productivity.

I know that when people understand how and why misunderstandings occur, they can participate in developing strategies, goals and tactics to overcome them and move forward with less stress and more fun.

I bring the following strengths to all of my customers:

• I grasp concepts and reframe statements in ways that clarify problems and situations for people from different business and cultural groups.

• I develop group cohesiveness in challenging situations with people from diverse backgrounds and differing agenda.

• I help Business and IT professionals to understand each other by acting as a liaison and/or interpreter between these two groups; I identify knowledge gaps and focus on the goals.


  • Everything DiSC Workplace

    Everything DiSC Workplaceâ can be used with everyone in an organization, regardless of title or role, to improve the quality of the workplace. This online or classroom training uses online pre-work, engaging facilitation with contemporary video, and online follow-up to create a personalized learning experience.

Everything DiSC® Certification

Choose your learning format:

Everything DiSC Workplace® Certification


Everything DiSC Workplace Certification is your best resource to gain foundational knowledge and tools for facilitating Everything DiSC. Designed with your busy schedule in mind, this online course gives you the flexibility of self-paced learning, paired with live-collaborative sessions led by Wiley’s expert trainers.

Increase your confidence and competence in delivering Everything DiSC Workplace in your organization. This course offers rigorous new content on the principles of the DiSC® model and the supporting research. During the live sessions, you will practice facilitating small groups and explore challenging scenarios that could arise during workshops. You’ll also learn how to keep Everything DiSC alive within your organization by creating a culture of DiSC and explore MyEverythingDiSC, the mobile-friendly, interactive learning portal that is exclusive to Everything DiSC.

This program Includes:

  • Four modules of self-directed and live collaborative learning (each requiring three to five hours of time per week), conducted over a four week period
  • Active knowledge checks to help participants assess how well they understand the content and to improve learning and retention
  • Final Certification exam (self-directed/graded activity)

Start your journey toward building your confidence and competence in effectively delivering Everything DiSC Workplace!

Upcoming Classes

  • January 05 – February 02, 2018

    Live session each Friday from 10:00 – 11:30am CT
  • February 01 – March 01, 2018

    Live session each Thursday from 9:00 – 10:30am CT
  • March 09 – March 30, 2018

    Live session each Friday from 2:00 – 3:30pm CT
Take the next step!
Workplace Certification

Everything DiSC® Certification

In Person

The in-person, Everything DiSC Workplace® Certification begins with online, self-directed learning and culminates in two days of practical application facilitated by Wiley's expert trainers. With Everything DiSC Workplace® Certification, participants will:

  • Gain expertise in the Everything DiSC® model and supporting research
  • Discover how to apply the Everything DiSC Workplace reports to daily interactions
  • Customize the Everything DiSC Workplace program to meet specific participant needs
  • Navigate challenging scenarios that could arise during a workshop or coaching session
  • Create strategies to promote a DiSC®-based culture
  • Explore MyEverythingDiSC® and discover how to utilize it as an ongoing development tool
This course is held at the Education Center in Minneapolis, MN or in London, England.

Upcoming Classes

  • December 05 – December 06, 2017

    Two days of live facilitated learning in Minneapolis
  • January 23 – January 24, 2018

    Two days of live facilitated learning in Minneapolis
  • February 27 – February 28, 2018

    Two days of live facilitated learning in Minneapolis
  • March 27 – March 28, 2018

    Two days of live facilitated learning in Minneapolis
Take the next step!
Workplace Certification