Paula Potter, the relational leader.

Transform your organization today with Everything DiSC®.

About Us

Paula Potter headshot
Everything DiSC expert Paula Potter

Hi, I’m Paula Potter and for over 30 years I have been helping business people and leaders improve their relationships with customers, employees and others with whom they interact. I’ve done this by training and coaching the skills necessary for relational leadership. By putting these skills to work you can increase sales, improve customer service and enhance teamwork, through exceptional leadership.

If you want an engaging approach with real results in the above areas, give us a call! We will work with you and your leaders to create an environment where people want to come to work, and are passionate about making a difference.

We utilize a variety of tools to help you get the results you want. Give us a call, and we will figure out whether we might be a good match to help you and your team.

Paula Potter, the relational leader

Testimonials For KIT, Inc.

  • Paula is a true professional that knows how to get results in business. She leads by example. She walks her talk. It is a rare combination to find someone that can teach, inspire, lead and manage multiple complex projects at the same time. Anyone that has the chance to do business with Paula will find a lifelong connection and wonderful resource.

    Margaret C. Harmon Director of Marketing and Sales at Firefly Studios
  • Once again, Paula and Switzer Resources has achieved Inscape's highest sales award, Diamond Award, for 2010. This achievement is accomplished by less than 1% of Inscape Distributors. Paula and her team of professionals consistently deliver high quality solutions to their clients. I'm proud to be their business partner!

    Julie Straw Vice President at Wiley
  • I was a client of Paula's for her GO DEEP with DiSC course. She was, and has remained a wonderful, personable, and trusted advisor and resource. She knows her craft well, and can help you achieve measurable results - just as she's done for me. Do yourself a favor and enlist Paula's expertise!

    Kevin Bullard President at Marriage Works!, Inc.
  • Paula is smart, energetic, and highly talented. Her professional nature allows her to get to the key points while maintaining great rapport with her clients. By being very personable she gains the respect and trust of her audience and delivers on every promise she makes. A heck of a resource for any organization.

    Rich Delaney President and Owner 20/20 Marketing


Everything DiSC® Certification

Choose your learning format:

Everything DiSC Management® Certification


Everything DiSC Management Certification is an online-blended learning course that empowers learning and development facilitators to inspire cultures of great managers and get the most out of the Everything DiSC Management solution. This four-week course is accessible anytime from a home or office computer and offers the flexibility of self-paced learning paired with live, virtual classroom sessions led by Wiley’s expert trainers.

With Everything DiSC Management Certification, participants will:

  • Become an expert in Everything DiSC® and Management key concepts
  • Gain confidence and competence in facilitating the Everything DiSC Management program, going beyond the Facilitation Kit to spark behavioral change among manager participants
  • Learn how to customize and apply the Management program to meet the needs of the modern-day manager, team, or organization
  • Navigate challenging scenarios that could arise during a workshop or coaching session
  • Consider strategies to promote a DiSC-based management culture

Upon successful completion, participants will receive the credential of Certified Everything DiSC Management Facilitator.

Program Components

  • Four weeks of self-directed online work (approximately 2-3 hours of online coursework to be completed per week)
  • Active participation in three live 90-minute virtual sessions (instructor-led)
  • Active knowledge checks to help understanding and improve learning and retention
  • Project team presentation and final certification exam (self-directed/graded activity)

Inspire a culture of great management with an Everything DiSC Management Certification today!

Upcoming Classes

  • December 23 – January 20, 2021

    Live, virtual sessions on January 6, 13 and 20 from 2-3:30 PM Chicago (8 - 9:30 PM London)
  • February 10 – March 10, 2021

    Live, virtual sessions on February 24, March 3 and 10 from 1 - 2:30 PM Chicago (7 - 8:30 PM London)
  • March 30 – April 27, 2021

    Live, virtual sessions on April 13, 20 and 27 from 9 - 10:30 AM Chicago (3 - 4:30 PM London)
Take the next step!

Everything DiSC Workplace® Certification


Everything DiSC Workplace Certification is your best resource to gain foundational knowledge and tools for facilitating Everything DiSC. Designed with your busy schedule in mind, this online course gives you the flexibility of self-paced learning, paired with live-collaborative sessions led by Wiley’s expert trainers.

Increase your confidence and competence in delivering Everything DiSC Workplace in your organization. This course offers rigorous new content on the principles of the DiSC® model and the supporting research. During the live sessions, you will practice facilitating small groups and explore challenging scenarios that could arise during workshops. You’ll also learn how to keep Everything DiSC alive within your organization by creating a culture of DiSC and explore MyEverythingDiSC, the mobile-friendly, interactive learning portal that is exclusive to Everything DiSC.

This program Includes:

  • Four modules of self-directed and live collaborative learning (each requiring three to five hours of time per week), conducted over a four week period
  • Active knowledge checks to help participants assess how well they understand the content and to improve learning and retention
  • Final Certification exam (self-directed/graded activity)

Start your journey toward building your confidence and competence in effectively delivering Everything DiSC Workplace!

Upcoming Classes

  • November 17 – December 15, 2020

    Live, virtual sessions on December 1, 8 and 15 from 2 - 3:30 PM Chicago (8 - 9:30 PM London)
  • December 22 – January 19, 2021

    Live, virtual sessions on January 5, 12, 19 from 9 - 10:30 AM Chicago (3 - 4:30 PM London)
  • January 14 – February 11, 2021

    Live, virtual sessions on January 28, February 4 and 11 from 2 - 3:30 PM Chicago (8 - 9:30 PM London)
  • January 15 – February 12, 2021

    Live, virtual sessions on January 29, February 5 and 12 from 9 - 10:30 AM Chicago (3 - 4:30 PM London)
  • February 18 – March 18, 2021

    Live, virtual sessions on March 4, 11 and 18 from 1 - 2:30 PM Chicago (7 - 8:30 PM London)
  • March 10 – April 07, 2021

    Live, virtual sessions on March 24, 31 and April 7 from 9 - 10:30 AM Chicago (3 - 4:30 PM London)
Take the next step!

Everything DiSC®
Workplace Certification

In Person

The in-person, Everything DiSC Workplace® Certification begins with online, self-directed learning and culminates in two days of practical application facilitated by Wiley's expert trainers. With Everything DiSC Workplace® Certification, participants will:

  • Gain expertise in the Everything DiSC® model and supporting research
  • Discover how to apply the Everything DiSC Workplace reports to daily interactions
  • Customize the Everything DiSC Workplace program to meet specific participant needs
  • Navigate challenging scenarios that could arise during a workshop or coaching session
  • Create strategies to promote a DiSC®-based culture
  • Explore MyEverythingDiSC® and discover how to utilize it as an ongoing development tool
This course is held at the Education Center in Minneapolis, MN or in London, England.

Upcoming Classes

Take the next step!


Be my guest at a Everything DiSC® showcase. Take an in-depth look into the program and discover how you can use Everything DiSC® in your organization. Select a city below to learn more.

Featured Skills

  • Everything DiSC Expert
  • Coaching
  • Virtual/Distance Training
  • Blended Learning
  • Consulting Services


  • Everything Disc Authorized Partner
  • Authorized Partner for The Five Behaviors of a Cohesive Team
  • National Speakers Association