LeadYourShip, LLC

Building and Leading a Culture of Well-being with Everything DiSC®

About Us

Michelle Harcha, DVM, MA
Emotional Intelligence, Leadership, and Communication Training and Coaching

Michelle Harcha, DVM, MA founded LeadYourShip, LLC to share her passion and knowledge of emotional intelligence, leadership, and communication skills with veterinary healthcare teams to help them learn techniques that provide the best work environment for their colleagues, and the most positive experience for their clients.

Michelle leads small groups through half-day or full-day workshops designed for their specific challenges to create opportunities for personal and professional growth. She provides assessment tools to help veterinary healthcare teams achieve a new level of personal awareness, which in turn enhances their ability to communicate with colleagues and clients. Professionals who complete her workshops demonstrate improved communication and emotional intelligence skills that offer a more positive work environment for all employees that translates to an exceptional client experience.

Her passion for communication training began with her entry into clinical veterinary practice at the beginning of her career. While working as an emergency veterinarian, she became certified in Everything DiSC® and witnessed the positive changes in her veterinary healthcare team using this remarkable assessment tool. In addition to clinical practice, her 35-year career in the veterinary profession included 12 years working for Hill's Pet Nutrition and 10 years leading and expanding the professional development curriculum and communications training for veterinary students at The Ohio State University College of Veterinary Medicine. In addition, she participated and helped develop inter-professional education for the seven health sciences colleges at Ohio State.

Throughout her career, she has continued her education in communication, leadership training, and emotional intelligence through specialized workshops, certifications, and graduate study.

Contact her to learn more about creating a culture of well-being while providing an exceptional client experience.


  • Leadership - LeadYourShip®

    How do you define leadership? Leaders create a shared vision for organizations that drive team members to engage in achieving success.

    LeadYourShip! Leadership begins with you. You have to understand yourself well before you can lead others. Leadership includes understanding and managing self, developing social awareness and emotional intelligence, and handling conflict productively.

    The success of any organization depends on the leadership skills of everyone on the team. One solution for creative leadership can be found in utilizing the Everything DiSC® Workplace® Profile. This assessment provides leaders with an understanding of their leadership style. In addition, it demonstrates how to adapt their leadership style to manage teams and communicate more effectively.

    In addition, MyEverythingDiSC.com offers people access to insights about their DiSC® style and the styles of others. This includes comparison reports and strategies for applying DiSC® to real work situations.

  • Communication

    Communication skills are an essential clinical and business skill set. They provide a foundation for an effective work environment with staff and colleagues, as well as a way to enhance the client experience.

    In addition to utilizing the Everything DiSC® Workplace® Profile, we focus on eight core communication skills that help teams develop better relationships within their team and with their clients. The eight core skills include: 1) open-ended questions; 2) reflective listening; 3) empathy; 4) non-verbal communication; 5) pausing; 6) chunk and check; 7) sign posting, and 8) summary.

    Using Everything DiSC ® in combination with the eight core communication skills can help your team learn to work more effectively with each other and enhance your clients' experience.

  • Emotional Intelligence

    One of the most valuable frameworks to improve teamwork is through the domains of emotional intelligence identified by Daniel Goleman, PhD and Richard Boyatzis, PhD: self-awareness, self-management, social awareness, and relationship management. Goleman defines emotional intelligence as the capacity to recognize the impact our feelings have on ourselves and our reactions to people and situations. By learning to manage our emotions and our responses, we can tune into the feelings of those around us and create an atmosphere that invites open communication. Emotional intelligence is a set of skills and with practice and feedback, behaviors can be recognized and changed. The Everything DiSC® Workplace® Profile can enhance individuals’ understanding of themselves as well as offer a way to understand others. This leads to greater empathy in the workplace, as well as the development of skills to lead and manage teams.

  • Productive Conflict

    Conflict in the workplace is inevitable. How you handle it makes all the difference. The Everything DiSC® Productive Conflict profile helps people improve their self-awareness around conflict behaviors and provides techniques to curb destructive behaviors and effectively respond to conflict situations. The program features an exploration of DiSC® in a conflict context, provides an opportunity for participants to explore their destructive conflict responses, and offers them a method for making more productive choices in their response to conflict.

    In a Productive Conflict workshop, participants learn their own DiSC style and how to interact in conflict with people with different DiSC styles. They will explore common destructive responses to conflict and why they and others might react this way. In addition, participants practice stepping back from and reframing their unhealthy thought patterns, allowing them to choose more productive responses to conflict.

Everything DiSC® Certification

Choose your learning format:

Everything DiSC Management® Certification


Everything DiSC Management Certification is an online-blended learning course that empowers learning and development facilitators to inspire cultures of great managers and get the most out of the Everything DiSC Management solution. This four-week course is accessible anytime from a home or office computer and offers the flexibility of self-paced learning paired with live, virtual classroom sessions led by Wiley’s expert trainers.

With Everything DiSC Management Certification, participants will:

  • Become an expert in Everything DiSC® and Management key concepts
  • Gain confidence and competence in facilitating the Everything DiSC Management program, going beyond the Facilitation Kit to spark behavioral change among manager participants
  • Learn how to customize and apply the Management program to meet the needs of the modern-day manager, team, or organization
  • Navigate challenging scenarios that could arise during a workshop or coaching session
  • Consider strategies to promote a DiSC-based management culture

Upon successful completion, participants will receive the credential of Certified Everything DiSC Management Facilitator.

Program Components

  • Four weeks of self-directed online work (approximately 2-3 hours of online coursework to be completed per week)
  • Active participation in three live 90-minute virtual sessions (instructor-led)
  • Active knowledge checks to help understanding and improve learning and retention
  • Project team presentation and final certification exam (self-directed/graded activity)

Inspire a culture of great management with an Everything DiSC Management Certification today!

Upcoming Classes

  • December 23 – January 20, 2021

    Live, virtual sessions on January 6, 13 and 20 from 2-3:30 PM Chicago (8 - 9:30 PM London)
  • February 10 – March 10, 2021

    Live, virtual sessions on February 24, March 3 and 10 from 1 - 2:30 PM Chicago (7 - 8:30 PM London)
  • March 30 – April 27, 2021

    Live, virtual sessions on April 13, 20 and 27 from 9 - 10:30 AM Chicago (3 - 4:30 PM London)
Take the next step!

Everything DiSC Workplace® Certification


Everything DiSC Workplace Certification is your best resource to gain foundational knowledge and tools for facilitating Everything DiSC. Designed with your busy schedule in mind, this online course gives you the flexibility of self-paced learning, paired with live-collaborative sessions led by Wiley’s expert trainers.

Increase your confidence and competence in delivering Everything DiSC Workplace in your organization. This course offers rigorous new content on the principles of the DiSC® model and the supporting research. During the live sessions, you will practice facilitating small groups and explore challenging scenarios that could arise during workshops. You’ll also learn how to keep Everything DiSC alive within your organization by creating a culture of DiSC and explore MyEverythingDiSC, the mobile-friendly, interactive learning portal that is exclusive to Everything DiSC.

This program Includes:

  • Four modules of self-directed and live collaborative learning (each requiring three to five hours of time per week), conducted over a four week period
  • Active knowledge checks to help participants assess how well they understand the content and to improve learning and retention
  • Final Certification exam (self-directed/graded activity)

Start your journey toward building your confidence and competence in effectively delivering Everything DiSC Workplace!

Upcoming Classes

  • November 17 – December 15, 2020

    Live, virtual sessions on December 1, 8 and 15 from 2 - 3:30 PM Chicago (8 - 9:30 PM London)
  • December 22 – January 19, 2021

    Live, virtual sessions on January 5, 12, 19 from 9 - 10:30 AM Chicago (3 - 4:30 PM London)
  • January 14 – February 11, 2021

    Live, virtual sessions on January 28, February 4 and 11 from 2 - 3:30 PM Chicago (8 - 9:30 PM London)
  • January 15 – February 12, 2021

    Live, virtual sessions on January 29, February 5 and 12 from 9 - 10:30 AM Chicago (3 - 4:30 PM London)
  • February 18 – March 18, 2021

    Live, virtual sessions on March 4, 11 and 18 from 1 - 2:30 PM Chicago (7 - 8:30 PM London)
  • March 10 – April 07, 2021

    Live, virtual sessions on March 24, 31 and April 7 from 9 - 10:30 AM Chicago (3 - 4:30 PM London)
Take the next step!

Everything DiSC®
Workplace Certification

In Person

The in-person, Everything DiSC Workplace® Certification begins with online, self-directed learning and culminates in two days of practical application facilitated by Wiley's expert trainers. With Everything DiSC Workplace® Certification, participants will:

  • Gain expertise in the Everything DiSC® model and supporting research
  • Discover how to apply the Everything DiSC Workplace reports to daily interactions
  • Customize the Everything DiSC Workplace program to meet specific participant needs
  • Navigate challenging scenarios that could arise during a workshop or coaching session
  • Create strategies to promote a DiSC®-based culture
  • Explore MyEverythingDiSC® and discover how to utilize it as an ongoing development tool
This course is held at the Education Center in Minneapolis, MN or in London, England.

Upcoming Classes

Take the next step!


Be my guest at a Everything DiSC® showcase. Take an in-depth look into the program and discover how you can use Everything DiSC® in your organization. Select a city below to learn more.

Featured Skills

  • Emotional Intelligence
  • Leadership Training and Development
  • Communication Training
  • Emotional Resiliency
  • Career Transitions
  • Individual Coaching
  • Public Speaking
  • Teamwork Training


  • Everything DiSC® Authorized Partner
  • Everything DiSC® Workplace® Certification
  • Authorized Partner of The Five Behaviors of a Cohesive Team®
  • Accredited Facilitator of The Five Behaviors of a Cohesive Team®