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Adult Education......that feels like recess!

About Us

Melanie Needham Headshot
Melanie Needham, FCIP, CRM

Our mission is to deliver skills and knowledge that significantly increase your team’s on-the-job productivity, thereby enhancing their contributions to the goals of their organization.

But we are different.

We are professional technical trainers and bring passion and boundless energy to you and your team. Our goal is to motivate them to gain not just technical knowledge but learn how to obtain new relationships and nurture current relationships. Our goal is to ignite that passion to drive your team to a whole new level.

Testimonials For MRD Training & Consulting Inc.

  • Melanie is a passionate and creative teacher/trainer, Melanie's personal style as an instructor is inclusive and highly approachable. Her winning personality promotes participant enthusiasm and engagement. She breathes life into training content by using meaningful examples and is fun and hilarious, what more can you ask for in a partner?

    Maureen Johnson Business Development Consultant and Trainer


  • Leadership Development

    Whether you are a new or experienced manager, our curriculum of competency-based professional development, management and leadership training courses will strengthen your ability to optimize your team, including a full suite of personal development courses on productive conflict, coaching through cultures, time management and communication.

  • Powerful Relationship Sales

    Our passion is helping to transforming sales people from using traditional transaction- based gimmicks and tactics, into relationship-based solution sales professionals. You are in the people business and learning to make people feel important and cared about will help you make both the initial sale and long-term sales over the course of time. People like to do business with people who are like them, who demonstrate that they care about them beyond making the sale and who keep them in mind when something new that might be of interest to them arises. That type of treatment makes them feel important. Let us help you navigate these relationships from the initial greeting all the way through the nurturing phase to solidify long term clients.

Everything DiSC® Certification

Choose your learning format:

Everything DiSC Workplace® Certification


Everything DiSC Workplace Certification is your best resource to gain foundational knowledge and tools for facilitating Everything DiSC. Designed with your busy schedule in mind, this online course gives you the flexibility of self-paced learning, paired with live-collaborative sessions led by Wiley’s expert trainers.

Increase your confidence and competence in delivering Everything DiSC Workplace in your organization. This course offers rigorous new content on the principles of the DiSC® model and the supporting research. During the live sessions, you will practice facilitating small groups and explore challenging scenarios that could arise during workshops. You’ll also learn how to keep Everything DiSC alive within your organization by creating a culture of DiSC and explore MyEverythingDiSC, the mobile-friendly, interactive learning portal that is exclusive to Everything DiSC.

This program Includes:

  • Four modules of self-directed and live collaborative learning (each requiring three to five hours of time per week), conducted over a four week period
  • Active knowledge checks to help participants assess how well they understand the content and to improve learning and retention
  • Final Certification exam (self-directed/graded activity)

Start your journey toward building your confidence and competence in effectively delivering Everything DiSC Workplace!

Upcoming Classes

  • January 05 – February 02, 2018

    Live session each Friday from 10:00 – 11:30am CT
  • February 01 – March 01, 2018

    Live session each Thursday from 9:00 – 10:30am CT
  • March 09 – March 30, 2018

    Live session each Friday from 2:00 – 3:30pm CT
Take the next step!
Workplace Certification

Everything DiSC® Certification

In Person

The in-person, Everything DiSC Workplace® Certification begins with online, self-directed learning and culminates in two days of practical application facilitated by Wiley's expert trainers. With Everything DiSC Workplace® Certification, participants will:

  • Gain expertise in the Everything DiSC® model and supporting research
  • Discover how to apply the Everything DiSC Workplace reports to daily interactions
  • Customize the Everything DiSC Workplace program to meet specific participant needs
  • Navigate challenging scenarios that could arise during a workshop or coaching session
  • Create strategies to promote a DiSC®-based culture
  • Explore MyEverythingDiSC® and discover how to utilize it as an ongoing development tool
This course is held at the Education Center in Minneapolis, MN or in London, England.

Upcoming Classes

  • December 05 – December 06, 2017

    Two days of live facilitated learning in Minneapolis
  • January 23 – January 24, 2018

    Two days of live facilitated learning in Minneapolis
  • February 27 – February 28, 2018

    Two days of live facilitated learning in Minneapolis
  • March 27 – March 28, 2018

    Two days of live facilitated learning in Minneapolis
Take the next step!
Workplace Certification


  • Everything Disc Authorized Partner
  • Fellow Chartered Insurance Professional Designation
  • Certified Risk Management Designation
  • Five Behaviours of a Cohesive Team Authorized Partner