Fun, engaging communication training workshops, coaching & consulting.

About Us

Owner & Lead Trainer, Dan Kaplan

Dan Kaplan is driven by the belief that anything is possible if we can just learn to talk to each other.

As a mountain-climbing expedition leader, Dan has guided many teams through difficult conversations and high-altitude danger.

Combined with his nearly 30 years of communications leadership experience across the public, non-profit, and private sectors, Dan helps leaders and teams overcome communication dysfunction – challenges such as silos, information hoarding, internal politics, power plays, giving and receiving feedback, sloppy management, virtual communication, issue avoidance, fear of speaking up, and ineffective presentations.

Through leadership, management, and team communications workshops, Confident Communicators, LLC helps organizations build trust, master conflict, achieve commitment, embrace accountability, and focus on results.

Dan is a graduate of the University of Maine (MA, English) and the University of Maryland (BA, English & Business). Dan lives in Baltimore with his wife and three children, has visited 40 countries, and in his spare time raises money for breast cancer research by climbing mountains.

Testimonials For The Confident Communicator

I’ve been through countless trainings, and Dan makes the material come alive. His programs have had a huge impact on our organization. Our leadership team, VPs, and Directors have all rated him highly and we are seeing real improvements in the way our staff communicate.

Pam Meadows VP HR - Chimes International
I took Dan’s class with my former employer and have to say it affected not only my professional, but also my personal relationships. It really helped me transform a lot of conversations that had been stuck

Priya Chatergee Health Insurance Specialist Centers for Medicare & Medicaid Services
Working with Dan has been both beneficial and enjoyable for our team. He has led us through several workshops to improve communication and trust in such a way that has provided an almost immediate positive impact. I highly recommend Dan’s services; he’ll make your team better and provide an outstanding experience for everyone involved.

Greg Abel President, Abel Communications
"This workshop was an eye-opening experience, both personally and professionally. Extremely impactful. I will continue to draw upon the skills I learned in this workshop for years to come."

Sarah H. American Institutes of Research
We just had an excellent experience with Dan, who was engaging, humorous, practical, immediately helpful, and insightful. He has really changed the way we're speaking with each other. I highly recommend him to those of you who have teams who struggle when giving (or receiving) honest feedback, or just communication in general.

Josh Wolf The Park School of Baltimore

Solutions

Team Communications With The 5 Behaviors of A Cohesive Team

Whether it’s a production team or a board of directors, teamwork is your greatest competitive advantage. Improve trust, conflict, commitment, accountability, and results with Patrick Lencioni’s proven team-building methodology, combined with our communications improvement content.
Management Communications With DiSC®

New and seasoned managers can deepen their understanding of themselves, their direct reports, and their own managers using the DiSC® model, while learning how their management style influences their approach to decision-making, time management, and problem-solving.
Improving Workplace Communications With DiSC®

Engage every individual in your organization in building more effective relationships at work. Learn in-depth self-discovery, appreciation for differences in work styles, and communication strategies for successful interactions.
New Manager Training

Everything DiSC® Management Training teaches managers how to bring out the best in each employee and themselves.

Participants deepen their understanding of themselves, their direct reports, and their own managers using the DiSC model, while learning how their management style influences their approach. Participants will learn concrete strategies to help them adapt to the styles of their direct reports, enabling them to bring out the best in their people, no matter who or where they are.
The Aspiring Leader Training

Based on the Everything DiSC Work of Leaders, this personalized learning experience connects unique leadership styles to real-world demands. It provides participants with an actionable path toward more effective leadership.

With one unified model of leadership—Vision, Alignment, and Execution—it helps leaders understand their own leadership styles and how their tendencies influence their effectiveness in specific leadership situations.
Custom Training

Topics include Crucial Conversations; communicating across generations; emotional intelligence, conflict management, giving and receiving advice, criticism, feedback, direction, praise, apologies & requests, listening, assertiveness training, communicating under stress, and more.
Certification Training Programs

Everything DiSC® Certification - Learn to deliver engaging and impactful DiSC® learning experiences that help people work better together.

Five Behaviors® Practitioner Certification - Learn to deliver engaging and impactful Five Behaviors® learning experiences that help build cohesive teams.
Communications Coaching

Cut through the noise and help your team do the best work of their lives. If you're looking for a better way to bring people together and achieve your goals better, faster, and happier, we can help you pioneer a new way of collaborating and decision-making.

Everything DiSC® Certification

Choose your learning format:

New Everything DiSC Certification

New Everything DiSC Certification

Online

Help People Work Better Together as an Everything DiSC^® Certified Practitioner

At the heart of your organization are thousands of human interactions. These interactions make up what we know as organizational culture. However, as the world of work becomes more reliant on technology, your organization has been challenged to recreate the authentic human connection that drives engagement and performance.

As an Everything DiSC® Certified Practitioner, you’ll help your organization engage and connect people on a more human level by delivering impactful DiSC experiences that help people work better together. During this two-week course that combines virtual, instructor-led sessions with self-directed online learning, you will:

Deepen your understanding of the DiSC model, theory, research, and key principles
Explore how to build custom solutions using the all-new Everything DiSC on Catalyst experience
Familiarize yourself with the full Everything DiSC application suite
Practice facilitation techniques while receiving feedback in a safe environment
Gain ongoing access to Wiley’s online training center, connecting you to course content, fellow Practitioners, and Wiley’s education specialists

Upon successful completion of the exam, you will earn the credential of Everything DiSC Certified Practitioner, signaling proven competence in shaping an engaged, collaborative, and high-performing culture—knowledgeable in the language of DiSC.