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  • Cleveland-Elyria-Mentor, OH
  • Akron, OH
  • Columbus, OH
  • Cincinnati-Middletown, OH-KY-IN

Client Experience Group™

The Client Experience Group™ is a women-owned consulting firm inspiring businesses to grow and achieve sustainable results through our Leadership Development and Business Development Coaching, Team Development Training, CX Strategies, and Fractional CMO & Branding Services. We work with businesses and professionals to develop stronger leaders, stronger teams, accelerate customer engagement, achieve greater business development success, and improve organizational culture. Through our onsite and virtual programs, workshops, consulting, coaching, and marketing services we engage critical thinking and learning to enhance performance and build better relationships. Mission To create and foster a client experience movement where smart people continue to learn and tell their story. Vision To ignite and inspire professionals to become indispensable partners, value enhancers, and business accelerators to their clients, customers, and colleagues. In our world, being satisfied is just not good enough. Values • Advise with Integrity & Professionalism • Deliver More than Expected • Always be Humble & Grateful

The Global Impact of a Powerful Network

  • 10 Million+

    Learners
  • 150,000+

    Organizations
  • 70+

    Countries and 18 Languages
  • 3,000+

    Authorized Partners
  • 97%

    Global Satisfaction

"When we looked at Wiley and the 35+ years of research-backed assessments, the breadth and depth of the tools, and the training both before and during our induction into the Partnership…That combination and the eco-system of all those things are really what made the decision very easy for us to make.”

Sanel Kostic

Everything DiSC Authorized Partner since 2018

Woman working on a laptop with a DC DiSC style halo.